Lateness, Cancellation and Reschedule Policy

We understand that unexpected events may cause you to be late or to miss your appointment.  We greatly appreciate your consideration and cooperation of the following policy:

• Lateness. The client is financially responsible for the entirety of the scheduled appointment.
• Cancellation & Reschedule.  Charges will be made for appointment cancelled or broken with less than 24-hour advanced notice. 
• First infraction is 50% of the session fee. A full visit fee for subsequent happening. 
• To notify us: call or text (212) 68309600

Payment

• Payment must be received at the time of the appointment in cash, check, Zelle.
• Add 3.5% transaction fee if payment is made through PayPal.
• No credit card is accepted.
• Up to $35 will be charged for each returned check.
• Upon request, we will provide you a receipt with insurance code for your insurance submission.

Initial Appointment

• To ensure the best service possible, a health update is necessary as part of the initial visit.
• An initial session typically includes going over your Health History Intake Form, evaluation, consultation, and hands on therapy.  The first three components can take anywhere from ten to twenty minutes.  Thus, a 90-minute session is highly recommended. 
• You may save time by filling out the Health History Intake Form and bring it to your session, or email the form to us at least 2 days prior to your appointment.

How to prepare for a session to get the most out of it

• Avoid a full meal or any alcoholic drinks before your massage.
• Prepare mentally.  Have a meditative mindset, and let go of your troubles. “No therapist can do more for you than you are willing to do for yourself.”
• Be clear about your goals. Be sure to mention any painful, sensitive areas on your body or any current medical problems.
• Listen to your body and speak up, especially if a certain stroke or move hurts. “The body doesn’t lie.”
• Give yourself ample time for re-entry.  The positive effects of bodywork often continue after a session is over. Try to let the experience sink in before reengaging the worldly demands and responsibilities.